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Tinkerbell
4 February 2010
I had a tenant who got into arrears and owed me £1300, she said her sister in law had taken her bank card and then abused her when asked for it back. Not my problem I said. However she got warm air grant whilst in our property and asked if I would waiver the arrears if she left in the light of this. I was giving this some thought when her guarantor (not on the tenancy agreement) said he would rip the heating out and sell it if I did not agree. Rightly or wrongly to get the keys back and prevent any vandalism to the house, I waivered the arrears and got the keys but I gave the tenant only a note to say the credit was given providing there was no damage to the property.(not the guarantor) End of that I thought. On inspection they had painted the walls and ceilings dark brown but slapped it on with their eyes shut, so I had to pay £250 for a re-dec, they left rubbish total bill was £330. Housing benefit had been paying the tenant direct but before I agreed to waive the arrears I had applied for it to be paid to us and so they sent £195. They did write and tell the tenant this and so her guarantor rang me demanding that I gave him this money as he was entitled to it, having had the central heating put in. I told him he was not and that I couldn't give money out in any circumstances. He now rings 2-3 times a week demanding this money to such an extent I dont want to answer the phone and I have stopped doing so. I need to stop this but I am feared as our house is in the next street to where he lives that he will cause damage, it is still empty and I am about to sign up a new tenant next week. Are you able to advise.
Harassment -
The RLA Helpdesk 5 February 2010
Toughen up ! -
mo 5 February 2010