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SERVICE SPOTLIGHT: Video Inventory

One of the newer services we have introduced at the RLA is our video inventory service.

The service acts on several different levels to give landlords the protection they need and complete peace of mind.

Firstly when the tenant receives a proper professionally produced written document supported by high definition DVD evidence clearly showing the state of the property they are immediately put on notice that they will be held to account if they do not look after the property. Anecdotal evidence has shown that tenants look after a property better when they have a video inventory.

When they move out they have a DVD to refer to so they can see exactly where the furniture needs to be returned to.
If there is any dispute – both parties can refer to the inventory and DVD to settle any disagreement. Quite simply video doesn’t lie and in every single case that has arisen the matter has been resolved instantly – with out going to a dispute service.

Over 5000 inventories have been produced since The Video Inventory Agency, our official inventory partner, started and not one case involving our inventories has been taken to an adjudicator. However if it was it would be covered by our dispute resolution guarantee, meaning we will pay for our specialist solicitor to handle the case, giving landlords complete peace of mind that they will not incur expensive legal bills.

At a cost effective price, it is a service every landlord should take advantage of.

For more information on video inventories and our pricing structure click here

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