Join the Residential Landlords Association

Code of Practice


The National Residential Landlords Association (‘NRLA’) exists to represent and support private-residential landlords in England and Wales. The NRLA was formed in 2020 with the amalgamation of the National Landlords Association (‘NLA’) and the Residential Landlords Association (‘RLA’).

The NRLA Code of Practice (‘CoP’) is intended to raise and maintain standards in the private rented sector (‘PRS’). It reinforces legal requirements and standards of best practice members of the NRLA are required to observe in connection with the letting and management of residential property.

Members of the NRLA (‘members’) are required to observe the CoP and agree to submit to any relevant investigation brought in relation to allegations of breach. The contents of the CoP form an integral part of the conditions of membership of the NRLA.

The CoP does not seek to encompass all members’ legal obligations and it remains a member’s responsibility to abide by relevant legal requirements. Should there be any inconsistency between the CoP and relevant legislation, legislation will take precedence.

This CoP may be amended as necessary by the Board of the NRLA. Members will be notified of any changes.

General Duties

Compliance with Legal Obligations

Honest Conduct

Equal Treatment

Assisting the NRLA

Specific Duties

Marketing Property

Creating a Tenancy

Maintaining a Tenancy

Ending a Tenancy


NRLA Code of Practice
Last updated: 03/04/2020 at 10:07 - 475.15 KB
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