Unpaid Utility Bills
If a tennent leaves with unpaid bills ie.Gas or TV license. ( Shorthold Tenency agreement in place)

Gas Safety certificates for new boilers
Hi I understood that brand new boiler installations did not need to have a gas safety certifica

Planning and student lets
Hi Can you help? We are working our way through the planning/HMO licensing process and we int

?
I have polystyrene ceiling tiles in one of my properties. Are these illegal in rental properties. Th

Burst water pipes
My tenant left the property unoccupied over the Christmas break. We were not informed they were leav

Emergency Lighting & Fire Alarm Testing
We own a block of apartments and have been told that we must carry out yearly tests on the emergency

Tenancy agreement for Room only
I fully accept I have been in the wrong letting rooms to couples and or individuals in my HMO proper

Acting as an agent on someones behalf
Hi, If I am not the actual landlord/owner but I am dealing with the property on someone's b

Rogue Landlord
Yes you read it right!! I have a friend who is living in rented property. In exchange for a

Payment date of Housing allowance
Hi everyone, compliments of the season to you all. I have a query regarding the payment o

Can Cavity Wall Insulation cause
..damp in my underfloor wooden joists? Absolutely no damp under the floorboards in 2008 (electr

Guaranteed rents
I have been approached by an estate agents, acting for local councils who have offered me a guarante

Tenants and Bills!
Hi, we are developing an HMO - does anyone have any advice on how to manage the 'bills inclu

Fuel Standing Charges
If a property has pre-payment meters in it, I am told by E.on that fuel companies will charge wh

digital switch-over
I understand any landlord who rents out a property which relies on a communal television system must

Tenant requesting that back boiler be replaced
I have a young family as tenants and they are complaing about their gas bills, they have asked me to

Frozen Pipes
Who is responsible for frozen or even frozen burst pipes and the damge that can be done from burst p

Council Ratings change
I have a 3 bedroom, 3 reception room property, with a extension of an extra room at the back,

HOW LONG DOES YOUR ONLINE CREDIT CHECK TAKE
I have submitted details of a prospective tenant for your credit check. I have specified an email re

BEDSITS
I would like to know what is defined as a bedsit.

Annual Property Inspection
I am looking for a pro-rata checklist to use when I do a annual property inspection. Can you rec

Other side of the coin - dodgy landlords!
Having been in the letting business many years I am pretty clear on procedure and try to do things p

Damp/Mould
Dear Helpdesk My tenant has reported a patch of mould next to the window in the apartment bedro

Water Supply to a Property
Can you confirm what the landlords responsibility is when the water supply to the property is

Tenant wants to start business from home
One of my tenants wants to start a business from the house I ernt to them. It would not involve

Gas cut off
My Previous tenant did not pay her gas bill, now British Gas have come out to cut off the new tenant

fraud
Surely if a tenant has recieved housing benefit for rent and they spend it. that must be fraud as th

Notice of Termination of Tenancy
Thismessage follows discussions yesterday with Brian. I am trying to establish - specifical

Polystyrene Tiles!
Can someone please tell me what is the legislation on polystyrene roof tile? I know they are conside

tenant assaults landlord in residence
This post was answered by telephone.

Abandoned property
This post was answered by telephone.

Steps between saying yes and providing the keys
Hi I'm new to this business and I just wanted to confirm the following is correct. 0

URGENT PLEASE
This post was answered by telephone.

Snow and Ice
Can anyone help me, we own a block of flats and the land that the flats are on. have we got a

Can we write this into the tenancy agreement?
We are fed up with having to manually collect rent from tenants and so are looking to add the additi

Gas Test
We have notified one of our tenants 3 times his gas test is overdue, we have written twice, visited

Difficult Neighbour Causing Issue With Tenants
Hello there I had new tenants move into the two bed ex. council flat that I rent out at the end

COST OF DEPOSIT PROTECTION
Is it unreasonable to ask the tenant/s to pay 50% towards the cost of protecting their deposit?

loft insulation
A TENENT HAS REQUESTED PERMISSION TO UPGRADE THE INSULATION IN THE LOFT SPACE FROM 100MM TO 275MM AT

Mice
Our new tenant has just got in touch to say that they have seen a couple mice in the kitchen. Our p

Who is Liable for Council Tax
Hi, If a Tenant leaves a property prior to the end of a tenancy, having been told that they are