Join the Residential Landlords Association

Member Forums - Report Post

If you wish for the RLA to contact you regarding this report please remember to provide contact details.

Please Note: - This facility is for reporting of abuse or other breaches of the forum rules. Please do not use this facility to reply to the post as your response will not appear here - to reply please use the quote option.
  1. Please do not post RLA enquiries in these forums. Any enquiries should be sent to
  2. Please note that the initial message in any forum conversation on this website is viewable by the public.
  3. For security reasons, please do not include your membership number within the title or body of your forum post.
  4. You must not include any personal details relating to your tenants, such as their names and addresses, in your postings.
  5. Please always remain respectful to forum members and the RLA. All posts must be should be professional and courteous.
  6. You must not use the forums to advertise your service or business. Please use the RLA's suppliers guide for all advertising purposes.
  7. Any content deemed as advertising, spam or self-promotion will be removed from the forums.
  8. Any content deemed as offensive is strictly prohibited and must be reported for removal.
  9. The RLA cannot be held responsible for any posts made in these forums by non-RLA staff
  10. The RLA have the right to edit, delete or close any thread or post as they see necessary, without prior warning.
Report a post:
Member said: Posted on: 04/09/2008 00:00

I have recently had the most unpleasant experience with a well known firm of London letting agents that I thought I would share.

Briefly an agent found me a tenant and then renegged on a verbal agreement to charge 7 per cent only as the original tenant had left after just six months.

The agent after relieving the teants of a 6 week deposit and a month in advance proceeded to use the money to payt themselves 1450 comission based on an 18 month agreement I never asked for.

On protest they substituted a 12 month agreement, but post dated to two weeks after the tenants moved in: the tenants have not paid me rent for that 2 week period.

Moreover the agents hav e used the monies they held to pay themselves a comission which had never been agreed and I only received 600 pounds.

On scrutinizing their management agreement which they impose on all their clients I note that it states that the deposit should be paid to the landlord.

Clearly 600 pounds in not a six week deposit.In my view, they have exceeded their powers in that they have utilized client funds to pay themselves instead of paying over the deposit to the landlord as they are supposed to do under the Tenancy Deposit scheme,

Does anyone have a comment or similar experience.I worked for solicitors as a financial director and certainly lawyers are not allowed to use client funds in this way.

In my view similar rules and procedures must apply as in the event of a dispute the landlord can simply turn around and say he did not receive the deposit from the agent!

I would add that the agent did not even bother to send me a copy of the rental agreement abd even post dated it to 14 days after the tenants moved in without my consent.

Please can anyone help me with this??

Landlord & Investment Show London Olympia 2019
99 Homes
John Pye Auctions