Join the Residential Landlords Association

Member Forums - Report Post

If you wish for the RLA to contact you regarding this report please remember to provide contact details.

Please Note: - This facility is for reporting of abuse or other breaches of the forum rules. Please do not use this facility to reply to the post as your response will not appear here - to reply please use the quote option.
  1. Please do not post RLA enquiries in these forums. Any enquiries should be sent to
  2. Please note that the initial message in any forum conversation on this website is viewable by the public.
  3. For security reasons, please do not include your membership number within the title or body of your forum post.
  4. You must not include any personal details relating to your tenants, such as their names and addresses, in your postings.
  5. You must not use the forums to advertise your service or business. Please use the RLA's suppliers guide for all advertising purposes.
  6. Any content deemed as advertising, inappropriate or does not meet the RLA's code of conduct will be removed from the forums.
  7. The RLA cannot be held responsible for any posts made in these forums by non-RLA staff
Report a post:
Member said: Posted on: 19/07/2011 00:00

Good Afternoon,

We have recently let our 2 bedroom property to a head teacher who feels that the mangement company has not been understanding of her requests. These requests have circulated over the use of the in house alarm, painting requests and hot water boiler issues.
Following repeated telephone calls to the agent and the promise that the respective respondent would get in touch with her nothing has been resolved.
In desperation the tenant made contact with us and refuses to have nay further contact with the agent.
As the tenant wishes to remain long term we do not wish to lose her but will do so if we insist that the agent remain as the contact.
As we have full management contract we are more than happy to pay the agent management fees for the first six months and then take over the active management ourselves.
Are we entitled to instruct the comopany that this is our intention and would we then have to pay a'finders' fee post the initial 6month contract?
Trevor Duckham

Landlord & Investment Show London Olympia 2019
99 Homes
John Pye Auctions