Join the Residential Landlords Association

Member Forums - Report Post

If you wish for the RLA to contact you regarding this report please remember to provide contact details.

Please Note: - This facility is for reporting of abuse or other breaches of the forum rules. Please do not use this facility to reply to the post as your response will not appear here - to reply please use the quote option.
  1. Please do not post RLA enquiries in these forums. Any enquiries should be sent to
  2. Please note that the initial message in any forum conversation on this website is viewable by the public.
  3. For security reasons, please do not include your membership number within the title or body of your forum post.
  4. You must not include any personal details relating to your tenants, such as their names and addresses, in your postings.
  5. Please always remain respectful to forum members and the RLA. All posts must be should be professional and courteous.
  6. You must not use the forums to advertise your service or business. Please use the RLA's suppliers guide for all advertising purposes.
  7. Any content deemed as advertising, spam or self-promotion will be removed from the forums.
  8. Any content deemed as offensive is strictly prohibited and must be reported for removal.
  9. The RLA cannot be held responsible for any posts made in these forums by non-RLA staff
  10. The RLA have the right to edit, delete or close any thread or post as they see necessary, without prior warning.
Report a post:
Shirleyann said: Posted on: 16/08/2014 21:50

Please can you help?
We have just received a solicitors letter relating to a complaint from one of our tenants about damp in our property and would like some advice please. They are claiming that we are bad landlords and have done nothing to fix all of the damp issues with the property, however we have sought help and advice from numerous damp experts and the environmental health and all say the damp is being caused by their lifestyle not us. The advise was that the house needed to be ventilated, which they told us that the tenants need to open windows more and put the heating on however the tenants are saying we as landlords should be installing a state of the art ventilation system. We fixed the guttering when they moved in which we were told was the cause of a small damp patch, we are awaiting a date to start to get one wall damp proofed and are currently paying to change a fan in the bathroom because the one they use only goes on when the lights on and they won't leave the light on or open the window. But now they are wanting compensation for illness.
The house was inspected and fully accredited by the council before they moved in so we know that lots of the minor things they want improving are not necessary however the things we know are important to do, we try to do but we struggle to get done due to the tenants never answering calls or the door to us or workmen and it is very difficult to gain access to the property to fix the the issues. We have instructed damp companies to give us quotes and help us solve it but we can't get a clear answer from anybody. They all say 'the property may benefit from' or this may be a solution but there is no clear info. We own lots of properties, we take pride in our houses and work closely with the council with regards to accreditation. We do not have the qualifications surrounding damp so have took our advice from the experts. Do they have a case and what do we need to do to ensure that we protect ourselves? We look forward to hearing from you on this matter.

Landlord & Investment Show London Olympia 2019
99 Homes
John Pye Auctions