Join the Residential Landlords Association

Member Forums - Report Post

If you wish for the RLA to contact you regarding this report please remember to provide contact details.

Please Note: - This facility is for reporting of abuse or other breaches of the forum rules. Please do not use this facility to reply to the post as your response will not appear here - to reply please use the quote option.
  1. Please do not post RLA enquiries in these forums. Any enquiries should be sent to info@rla.org.uk.
  2. Please note that the initial message in any forum conversation on this website is viewable by the public.
  3. For security reasons, please do not include your membership number within the title or body of your forum post.
  4. You must not include any personal details relating to your tenants, such as their names and addresses, in your postings.
  5. You must not use the forums to advertise your service or business. Please use the RLA's suppliers guide for all advertising purposes.
  6. Any content deemed as advertising, inappropriate or does not meet the RLA's code of conduct will be removed from the forums.
  7. The RLA cannot be held responsible for any posts made in these forums by non-RLA staff
Report a post:
Tom-newcastle said: Posted on: 05/03/2016 07:03

Anyone know where I stand legally with regard to deposit and first months rent?

Couple signed AST furnished house for 6 months starting yesterday. On arrival they complained about 'disgusting' oven, greasy extractor, slight rust on fridge and they'd asked for the current bed to be moved as they had their own but unbeknown to me the dust under removed bed hadn't been cleaned up. In addition the inventory had inaccuracies however I thought the point of the inventory was to mutually agree house condition and can give them 14 days to complete.

With regard to cleanliness the house was in our opinion clean. I apologised to new tenants and said I could get a company in next day to clean whole property including anything they drew our attention to.

The tenants said they just want to terminate the contract and get their money back. They paid deposit (1 month rent) and their first months rent. They say they've lost all faith in the management and refuse to move in due to state and inaccuracies of inventory. I'm meeting them this morning, where they want to give me back keys. The house is in good repair, and act on any repairs immediately in the past.

Deposit is in tds.
What's best course of action?

Landlord & Investment Show London Olympia 2019
Ideal Flatmate
99 Homes
John Pye Auctions