My tenant has moved out after a fixed term 6 month tenancy. After this tenancy, the living room carpet has a stain which we have tried to remove with a Vax however it is still there and quite obvious in the middle of the room. This carpet is around 7 years old and is generally in very good condition with no other obvious marks. The bedroom carpet now has an area that is badly stained next to the bed with a red wine/blackcurrant juice type stain and again we have tried to remove this with a tax to no avail. This carpet is over 7 years old, and is generally in good condition, however as it is light coloured carpet the stain is very obvious.
Presumably our next step is to arrange for a professional carpet cleaner to try to remove these stains. If the stains are not removed after this could you please advise how we go about charging for this damage.