My understanding from the DPS is that we have 2 options: to use the ADR process or go to court. It is clear from the wording of the email I received in response to my counter offer that the court option is the only one that my ex-tenants will agree to. My question is: how do I go about this? Is this something that a Small Claims Court will deal with?
If it is the Small Claims Court, I also need to go through the Small Claims Court to attempt to recover unpaid rent, which my ex-tenant originally said could partially come out of the deposit. Do I need to do 2 claims or can I deal with both cases in one?
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