Some tenants are threatening to complain to TDSL with regard to my withholding back part deposit. I believe I've done so fairly and refute their complaint. In 9 years as a 10 unit landlord this is my first complaint and I'm nervous about the process.
1. what is the process like, can you advise me on strategy?
2. are they biased towards against landlords or will I get a fair hearing?
3. anything else I should be aware of?
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