tenants in financial difficulties

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M
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My tenant has not paid the rent due for November and it turns out she is in hospital due to a miscarriage. Her partner's business has folded and she has said she will have to go on income support and that she will pay the rent through housing benefit.
i have not been in this position with a tenant before and would like some advice as to how to proceed.
03/12/2007 00:00

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