Resolution of conflict with builders

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M
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Hello,

I would grateful for your advice on resolving an issue with a builder.

Following a fire in the kitchen a builder was brought to repair/refurbish. The price was verbally agreed. The work was substandard and when this was raised on completion the builder invoiced for a much higher price than we verbally agreed. We took photos of the sub-standard works as evidence.

The reason for the verbal agreement was he wanted to paid in cash, I assume to avoid taxes.

We have paid him the verbally agreed original figure and he is now agreed either arbitration or will undertake legal action through solicitor/courts.

Would be grateful for your advice.

Best regards
AD

12/01/2011 00:00

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