Water coming through ceiling from flat above

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Help!! I am the landlord of an apartment and my tenant has just emailed to tell me there is water coming through the ceiling from the upstairs apartment. The apt is leasehold and unfurnished. I do not have contents insurance as there are no contents to insure as such. Who is liable for repair? The upstairs tenant? The freeholder? Has anyone had any experience of this and ultimately who pays for repairs etc..
24/09/2010 00:00

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