problem with boiler / british gas homecaqre

You are here : Member Forums Other problem with boiler / british gas homecaqre
This topic has been locked as no posts have been made within the last 90 days.
Forum Avatar
john_541
630 Posts
139 Thanks
british gas have come out to repair the boiler many times in the past month (4 times in the past week) each time they say that they have fixed it but the tenants phone me the within a day or so to tell me they still have no heating or hot water.
I have now agreed to replace the boiler but I am getting a lot of hassle from the tenants who tell me that I have a duty to supply them with heating/hot water and that they expect to be to be compensated for the inconvenience.
I have told the tenants that I have done my best to maintain the supply of hot water/heating to the property by having the homecare agreement with british gas and that british gas have not written to me saying that they cannot fix the boiler or that it needs replacing.

I would be grateful for any advice please
a) How much compensation should I give them?
b) Information on regulations on boilers we are allowed to install
(combi boilers only)
c) any reasonable corgi regestered plumber in London (E15)

This member has been thanked by 2 members for this post.
23/11/2008 00:00

Want to read more?

This is a members only forum, if you want to read more you need to login to your membership, if you are not a member, click here to join.

This topic has been locked as no posts have been made within the last 90 days.
Landlord & Investment Show
Remove a Tenant
Landlord Broadband
John Pye Auctions

Share this page