DOES A 30 YR GUARANTEE FOR DAMP PROOFING MEAN ANYTHING??
We had a damp proof course carried out on our rented property in October of 2001. We have a 30 year rising damp guarantee with Northern Damp Proofing. The damp has arisen again during this time and so far the company has been reluctant to accept responsibility for re-doing the work although a final decision has not been made.
I understand from the trading standards that the 6 year statutory goods act cover has expired and wondered if this what the clause in the gaurantee 'this is in addtion to your rights at common law?' referred to?
If the problem is not resovled we have the right to apppoint an independent company to consider the matter. However, if this is not concluded in a satisfactory manner and it does go to court are we better to get the work done and take the receipt as proof and reclaim the costs or leave it until after the court case for the company to repair.???
Any comments or advice would be greatlyfully received.
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