Burn in carpet

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Z
ZFH
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I have good tenants but recently on a visit found a burn mark about a foot square in the living room carpet which stands out. I am told caused by an iron.

i don't have Landlords contents insurance (although i have buildings insurance).

The tenant says they can't get the mark out,and that their insurance doesn't cover it - because they have already asked their insurer.

What do I do? Tenants are saying they won't pay to have a new carpet.

Who is mainly liable for this?

23/06/2010 00:00

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