Leak in flat above

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Paul_513
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Tenant is complaining that the flat above is leaking into his kitchen.

I've suggested putting a note through the door to let them know, but we are not sure if it is occupied.

How can we progress this if there is no response within a reasonable time, i.e.

1. Can we break in to perform a fix; if so who do we need permission from
2. What's a "reasonable" response time, given that this seems to be getting more serious.

30/01/2010 00:00

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