Your list of service providors

You are here : Member Forums Other Your list of service providors
This topic has been locked as no posts have been made within the last 90 days.
1 Posts
0 Thanks
I would like to report that I have been treated very unsatisfactorily by Cleen Company Ltd listed on your website Suppliers/moving in-out.

I made an appointment on Thursday for domestic cleaning and carpet cleaning from Cleen Company for Saturday 17 December 10am and was told I would get a call for confirmation. They never called. I called because I had to change the appointment to Monday 19 December 9 am. Since I complained about their lack of communication I received a confirmation call this time.

However, at 8am on the appointed day 19 December, I got a text message saying they had car problems and would not be coming. They would not answer my calls thereafter.

I find it unacceptable that they can not find an alternative means of travel or arrange and alternative cleaner since they promised to provide a service and defaulted. They did not even have the courtesy to answer my calls. I was put in a difficult situation because I was to travel abroad the next day and handover to my new tenant. As it was I spent 2hrs of my limited time calling to get a last minute solution. I had to book two separate companies one for cleaning and one for the carpet. It turned out much more expensive and wasted a lot of my time.

I think providers of such poor service do not deserve to be on the RLA Suppliers list. I would ask for their removal.

Thanking you for your attention.

21/12/2011 00:00

Want to read more?

This is a members only forum, if you want to read more you need to login to your membership, if you are not a member, click here to join.

This topic has been locked as no posts have been made within the last 90 days.
Ideal Flatmate
Elfin Kitchens
Landlord Broadband
John Pye Auctions

Share this page