Water damage from another flat
I have had water damage caused by a water leak from the flat above my flat. When I went upstairs and spoke to the tenants they said they have reported the leak 2 months earlier and it had not been fixed.
I have now claimed on the insurance and had to pay a £500 excess. The agents for the upstairs flat are saying they will not pay the excess. Am I right in thinking they are liable as the water was from their flat. It is a block policy I have claimed off but am now £500 poorer for the benefit of their laziness. Can I claim this through small claims court?
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