Dealing with a hoarder tenant
Anyway the concern is now a matter of health and safety, there is extensive mould over some of the walls, and this week when we had to enter her room to do maintenance work to the radiator (which took an hour to get to, to clear a path) we discovered that there are now mice in her room (no where else in the flat). My father who was there for the maintenance work said that after 15 minutes in there he felt unwell.
We have brought up the issue of the state of the room in the past in conversation but never "formally" discussed it. However on discovery of the mould (which was mostly hidden by her stuff) and the mice, it's clear something needs to be done. As I understand it she is responsible for looking after the room, however when it comes to health and safety I am not sure where the responsibility lies and before opening a formal discussion with her I want to be clear on what the law says in the context of this issue. I have no issue taking responsibility and taking action, but I want to have the correct knowledge when approaching her.
Any advice very much welcome!
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