Homeserve Insurance

You are here : Member Forums Other Homeserve Insurance
This topic has been locked as no posts have been made within the last 90 days.
M
Member
1 Posts
1 Thanks
I have held a policy with HOMSERVE for 7 years. I thought this was a very comprehensive policy including breakdown and leakage of the boiler and heating system. I have tried making a claim today 19/3/2013 and was informed at 9am at that I was covered and awaited a call from the heating engineer which would be within 1 hour
I called repeatedly all day and was told I should expect a call in 1 hour Eventually I received a call about 4pm. The heating engineer stated he had only been informed of the claim 5 minutes prior
At 5 pm received a call from Homeserve stating the policy does not cover non vented heating systems
I advise everone with these policies to carefully check the wording. In fairness to Homeserve I have carefully read the policy and the wording on the policy does state that I was not covered
But the way they dealt with the claim was extremely unprofessional. I have now cancelled my Direct Debit. My advice to all Landlords Read all the exclusions very carefully
Jim Squire
This member has been thanked by 1 member for this post.
19/03/2013 17:57

Want to read more?

This is a members only forum, if you want to read more you need to login to your membership, if you are not a member, click here to join.

This topic has been locked as no posts have been made within the last 90 days.
Ideal Flatmate
Elfin Kitchens
Landlord Broadband
John Pye Auctions

Share this page