24/7?

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nice guy
241 Posts
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How quickly do we have to reply to tenants reporting problems with their house? My standard policy is that I answer the phone Monday - Friday , 9am - 6pm. When they report a problem I take action within 1 working day.
Do we really need to available day and night and weekends?
13/06/2013 16:14

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Martin Co
Six Hills House
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