Housing Benefit Underpayment

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I have a tenant a single Mum with 2 children who should be entitled to a 2 bed rate 150 per week and her brother (under 25) is living with her and should be entitled to a shared room rate 61.50 per week. The council however have said they have split the rent which is 600 pcm between them and awarded her 300 pcm and the brother 246 which is the shared rate leaving a shortfall which they cant afford to pay.

How can I go about appealing this decision?

Many thanks
19/11/2013 18:37

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