DPS ADR Tenant not providing notice

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We have a tenant who did not provide written notice to terminate a periodic tenancy and refuses to agree that the final months rent should be deducted from the deposit (registered with the DPS).

They have agreed to proceed with the DPS' ADR and have advised that the ADR have suggested they have a good case for having the deposit returned?

My understanding is that written notice MUST be provided in all cases and there are NO exceptions, based on this surely, we have a water-tight case for deducting the last months rent?

Has anyone had a similar experience and is it possible that a tenant can avoid this by simply providing verbal notice?
04/02/2014 14:38

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