Incompetent Letting Agents

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I have just appointed a letting agent. I am not happy with their services. Late payment of my rent /Not sent any paperwork/No Inventory for myself or tenant Spent money without my authorization. Charged me a set up fee and tenants a set up fee. 80 for changing a light bulb and a little cleaning etc. Can I dispense with the services of the letting agency and still keep the tenant?
09/03/2014 23:09

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