laminate flooring makes cracking sound at the above flat

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My tenant is complaining about the laminate flooring makes cracking sound at the above flat at 3am which the tenant find hard to go to sleep at night because of the cracking sound in the morning and also during the day. My tenant has spoke to the tenant above flat and also wrote a letter and record the noise sound. I also emailed the Landlord at the above flat but they have not responded.

Could I now make a complain to the Environment Health?
10/12/2014 08:22

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