Tenant lost back door key - can I charge for replacement?

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nice guy
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HB tenant has lost her back door key in month 4 of 24 month AST (RLA 2014 vintage) I have no deposit but guarantor. I have said I will replace the key for 10. she is questioning the charge.

Am I right to insist on this payment?
06/02/2015 09:56

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