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Help removing water meter

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A short-hold tenant has had a water meter installed in my two bedroom house without my permission. When challenged they claimed to the Estate Agent that I agreed. This was only discovered on checks when they were leaving the property after a tenancy of just over 15 months. Four months before the tenancy started I had contacted the water authority, while the property was unoccupied after a family bereavement, and specifically denied them permission to install a meter and the customer services lady had recorded a note to this effect. The tenants were responsible for all utility and council charges.
Had I been informed at any point I would have requested the removal of the meter immediately. I still want the water meter removed what are my rights?
Can I claim against the water authority for counteracting my instructions? or the tenants for failing to inform me?
Thanks for any advice on how to proceed.

16/06/2019 14:20

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