DPS - notifying the tenants

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M
Muncho
32 Posts
1 Thanks
HI
hopefully someone can help. My tentants moved n last year - 3 individuals on one contract.
I put their money into the DPS as soon as i got it ,with the name of a lead tenant and contact details. However i did not know that i need to sign a certificate and send them terms and conditions.
Ive been told this is not a breech but i haven't been complianant. It was an oversight on my behalf
one of the tenants - not the lead , is threatening to report me and has asked for her deposit to be returned asap - she still lives there and is moving out at the end of the month. She has a key
Can i get fined ? if so how much

Also ive just noticed that the lead tenant hasn't even responded to the DPS from when the deposit was made


thanks
Any advice?
04/06/2015 13:43

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