Unprotected deposit

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Hi, I have a new tenant who is having financial difficulties due to a previous landlord not returning her deposit. He gave her a cheque for the full deposit he held but it bounced, he then gave her another cheque for the full amount using his wifes account, that too bounced. It appears that the deposit was never protected. Her previous tenancy started approx 2012. How and where does she start proceedings against her previous landlord, this situation is affecting both her ability to pay her rent and my cash flow.

Many thanks in anticipation.
27/06/2015 12:48

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