Procedure regarding Releasing Deposit

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G
gibson little
7 Posts
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The Tenancy has ended and the Tenants have handed the keys back to the Letting Agent.
The property was inspected and there are some issues to be discussed with the Tenants.
The deposit was taken by the Letting Agent and is registered with TDS.
We phoned the Tenants to ask for a contact address so that we could put the issues in writing and were given an email address.
Having sent an email detailing the issues they will not communicate with us.
How should we proceed and what timescales are we working to?
27/07/2015 09:44

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