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Refunding Holding Fee

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We have been referencing a prospective tenant and he has just emailed me to pull out advising:

I will need to withdraw my application . I sincerely apologise for this but my circumstances have changed and will not be looking on moving in the near future.

Am I obliged to refund his holding fee? If not for him pulling out, his application was looking very positive

13/11/2019 09:24

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