Fair wear and tear

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H
Hce
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Hi, just need some advice please. My tenant of 2 1/2 years is moving out next week. When she moved in it was all newly decorated with new carpets. During a recent visit to the property we noticed that the property is in a poor state. Dirty carpets and the decor hasn't been touched since they moved in. If this is still the case when we get the keys back what would be fair wear and tear. Should we expect them to decorate it? As the white gloss paint is now yellow and walls with marks on. If the carpets are dirty and marked is that fair wear and tear or should they pay to clean or new carpets.
Thanks in advance.
27/02/2016 12:30

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