Broken pattress box / payment question

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JMH
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Hi

Our tenants have broken the pattress box behind one double socket. We use an agent and I only discovered this because we attended the last periodic inspection.

It needs fixing of course, no problem there but the agent tells me that I need to pay up front and eventually claim the cost back from the deposit.

Is that usual? I expected the tenant to pay 'up front' for the repair but I don't actually know what the normal procedure here is.

I am actually not too happy with the agent but as this is our first rental it felt safer to go that way.

Thanks
19/03/2016 10:04

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