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Room Keys & AST

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I have recently discovered that in our student lets the letting agent will not replace lost room keys for the tenants as they state that "they are on a joint tenancy so legally have to have access to each room, meaning there shouldn’t really be locks on bedroom doors. If you provide keys we would give them to the tenants but we wouldn’t be able to get sets cut ourselves as we cant be seen to be the ones producing the room keys"

This seems completely illogical to me and I wondered if anyone else had come across this approach.

Any advice appreciated.


20/01/2020 19:26

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