Anyone encountered LA charging their tenants a fee for a Landlord Reference

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M
Maureen_539
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I'm credit-checking/screening 3 candidates for an AST to commence on 28th June.
All evidence coming in swiftly..no probs until I approached Mistoria the LA's who have 'managed' the threesome's tenancy for the past year.

Mistoria replied to say they 'charge' for such a reference & until the sum is paid ..then no reference will be forthcoming.

I feel pretty miffed at this because I provide 6-8 such references to LA's each year as a professional courtesy. I know some would argue that isn't the point as time is money!

The LA's business practice seems flawed because it seems like they have the candidates 'over a barrel' & taking advantage of them. They are actually losing the tenants because of lack of maintenance, lack of attention, lack of response to numerous phone calls about infestations.

The tenants are strapped for cash & would not find it easy to find a sum of money at short notice that they had no idea was to be demanded from them.

Anyone heard of this practice...anyone got a ref foc from a LA?
m
26/06/2016 00:40

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