Broken glass to French door

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JK
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Hello,
My tenant has informed me that the French door window has sponteously cracked, while every one (tenant and his family) was in the house. They did not see any ball or object hit it. As its reinforced glass, the whole glass has cracked into pieces but is still intact in the door. But both my window supplier and I can see a sign of impact. However tenant does not wish to pay for the damages as he believes it was not caused by any member in the house hold. What is the best cause of action to take.
03/07/2016 17:38

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