Top Ups Not Paid & Notice Period Ignored

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CP1402
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Hi, We have a tenant who receives housing benefit for part of her rent (less than half) but she hasn't been paying her tops up on a regular basis, despite promises of payments she is in arrears by over 2,000 and has given notice that she wanted to move out on the 30th June. We accepted her notice informing her we still expected her to clear the arrears before she left. We then received a text saying she wanted to stay a bit longer as her new property wasn't ready to move into. We informed her that we were not happy with this but as long as she cleared the arrears we would let her stay. As of today she is still in the property, has not cleared any of the arrears and she is not responding to any type of communication and will not answer the door. What do we do now? Any advice would be most welcome.
04/07/2016 10:11

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