Agents switching energy suppliers

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J
JC
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Upon moving in, our tenant wished to change energy supplier ok with us). She was told that (unknown to either us or her the estate agent had changed her supplier to one which appears to provide the agent with a commission. She has had about 4 months of disruption trying to change to the suppliers she wanted.

Our agreement with the agent was for "tenant find only" and did not include anything allowing the agent to change any supplier with or without our agreement.

The property was never vacant and never "managed" by the Agent. This whole area appears to be a "scam". The supplier to whom the supply was switched actually advertises that it returns money to an agent in exchange for switching.

This practice has already been exposed on BBC Watchdog big 3 agents in London all mentioned but other agents are also doing this!

LANDLORDS and TENANTS BEWARE!!!

This member has been thanked by 1 member for this post.
29/09/2016 13:55

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