Deductions from a deposit

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R
Ronan
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I am the guarantor for my daughters rent payments. The tenancy has come to an end and the landlords agent will not return the deposit. They claim that rent was still in arrears and that late penalty charges were due.
The rent was due each quarter. However as no reminder was sent by the agent when th event fell due payment was not made. An oversight on my part. When the agent contacted me the overdue rent was paid immediately in full.
The tenancy has come to an end and the agent is claiming that the Penalty charges have been deducted from the rental payments I have made and therefore I am still in arrears !! They are refusing to return the deposit.
I feel that that this is not fair. How do I get my deposit back ?

19/10/2016 01:43

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