I asked a builder to visit the property and advise. He informs me that the problem is due to condensation through lack of ventillation and advised the client to use bleach to remove and clear up the affected areas. It was confirmed that the build up has taken place over several months.
My instinct is to visit the tenant, establish the full extent of the problem, then explain that I will write to her about the issue. I would point out her responsibilities under the tenancy agreement and let her know that I expect her to make good, any area that she has neglected to inform me about earlier and allowed to fall into this condition, (the bedroom is particularly bad and the vertical blinds are also affected), at her own expense.
1. Is this reasonable?
2. Can I give her a deadline of, say, 4-6 weeks to have all the repair work completed, at which time I will re-inspect.
There is also a large hole in the bedroom door, which she is responsible for also. Can I address this issue in the same letter, and ask her to replace and decorate the door, within the same timescale. The hole has been there for at least 8 months, to my knowledge and I was unaware she had not replaced the door yet.
Is there anything you could suggest that may be a better solution??
I thank you for your assistance and look forward to hearing from you in due course.
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