Tenant from hell!

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Needing advice
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This tenant wiggled his way into our property by smooth talk, saying he was going to pay a month deposit and one month in advance. But once he had a tenancy agreement and the keys he did not! And he moved in that very evening, the 24th November. We then realised the papers he'd given us as "guarantees" were not valid. He said he was on Housing Benefit and that their payment would be done directly to us within 2 weeks. It is now over 2 weeks and we haven't received anything from them. We called them but they said they wouldn't give us any information because it is confidential but that our name was not down as payees we are a couple! What can we do?

09/12/2016 18:02

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