If the "friend of mine" is not named on the tenancy, why is she there? Who said she could move in, was anything put in writing?
How many people are named on the tenancy?
Who has your friend been paying rent to? Can she prove (eg bank transfers, reciepts..) that she's been paying rent? Did friend pay any deposit to anyone?
A tenancy does not have to be written. Probably best advice for friend is that she, friend, 'phones Shelter 0808 800 4444. They are open weekends.. see
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