I have a tenant who is in rent arrears, I am keeping them up-dated via a rent schedule and asking for clarification regarding the clearance of this arrears. I have been checking the correct way to undertake this communication and have discovered that I need to be careful I do not 'harass' the tenant whilst asking for payment.
I am at present basing the sending of these requests for payment on receipt of the rent account statement so I can correctly show any payments (if made) as they appear in the statement. This means I am contacting the tenant on a monthly basis.
Can anyone tell me how often I can/should be making contact without risking being accused of harassment?
Thanks for any advice.
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