Prospective Tenant with One CCJ

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I got several prospective tenants the first one is a family with a dog and the second one is family of two kids under 9 (good jobs)
So i went with the second family, went through credit checks with openrent ,they were declined because the lady had one CCJ of £400
dated January 2017.
All references came back ok, but the landlord is the parent to the Lady.We told them we cannot go ahead till they get a suitable Guarantor with a good credit, they ask their Mother who is their Landlord to act as a guarantor and the results from this Credit check was declined also due to having Two CCJs from 2014 and 2015. They are a lovely couple, Should we refuse their application? we are looking on doing this , what is your advise?
Thanking you all in advance.

20/04/2017 18:50

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