Frozen mains supply

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S
Shirleyann
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We have a property and there is no water coming out of the taps in the house but there is a tap in the garage that is still working. The garage tap is where the water first comes in and then it goes underground again and rises again in the kitchen at the stop cock. We suspect the pipe between the garage and the kitchen is frozen underground.

The heating is working but as there is no water supply there is no Hot Water.

Whilst we are doing everything to get a workaround, thaw the pipe, do we have to do anymore, or as they have a source of water on the property are we deemed to be supplying water to them as per the terms of our agreement with them?

21/12/2010 00:00

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