Tenant denying access for repairs

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Hi I have a tenant who’s rent is paid by the council. The tenant has reported that a gas oven is not cooking food evenly. I have asked the gasdafety man who did the initial gas safety check if he would look at the oven. He said that is not their job to check if the oven is working to temperature. He advised that cooking a pizza may reveal how the oven is working and may reveal any issues. I have asked the tenant to show the work man who would be going there to do other repairs. She has refused this and only wants a gas safety person to come and see to the oven. I cannot get a gas safe person to do this and have tried a few. She is now denying me access to do the repairs and threatening to call the police. What can I do to resolve this problem?

11/11/2017 14:39

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Martin Co
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