Black mould in a bedroom

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H
H. Cardiff
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My tenant has sent me an email saying that there is black mould on the wall of her bedroom. She has said that this mould could cause her severe respiratory problems and wants it fixed fast. She also mentioned that the black mould has grown on to her beddng and that it's ruined. This is my fault in her opinion and I should compensate her for the damage to her bedding. this is the first time she has mentioned mould in her room.
What steps should I take?

31/01/2018 18:02

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