Landlord Home Emergency Cover

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I had a landlord home emergency cover through a insurance company known as 24/7 home Rescue. It cover internal plumbing including any leakage. I had a leakage last week from upstairs bathroom and water was pouring through down stairs kitchen ceiling. When I called them they said it is not an emergency and best they can is I pay £75.00 for them to send a plumber. Is any colleague faced similar problem with this insurance company and can I do about. I did complained but it will take 10 Weeks before they response.

05/02/2018 18:43

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Martin Co
Landlord Broadband

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